The Value of Business Cards

May 17 2006

This is my business card, and I love it!

The reason I’m telling you this is because Bob Bly, the author of The Complete Idiot’s Guide to Direct Marketing and The Copywriter’s Handbook. recently had this to say about business cards:

“…the truth is, spending any significant effort worrying or thinking about business cards … or strategizing their use … is an absolute waste of time. That’s because most people who receive your business card throw it away without a second glance.â€?

AND

So … what should you put on your business card? And how do you get it into people’s hands so they pay attention and file it for future reference? My answer may surprise you:

1. Don’t worry about what you put on your business card. It doesn’t matter.
2. Don’t carry business cards or hand them out to people.

For full accounting of Bly’s thoughts, click here and scroll down the page a ways till you see My Anti-Business-Card Approach to Self-Promotion.

Looking at my company’s business cards, it should be plainly obvious—even to a cave man—that I completely disagree with Mr. Bly. Doba takes great pride in its business cards, and for good reason. Each one is customized with our employees’ own handwriting, and is emblazoned in our branded color scheme. Here’s another example:

In my experience, business cards are a formidable extensions of your corporate identity. When done well, like ours, they support your brand and contribute to in the effort to make your employees proud to work for you. At my company, every single employee receives a business card. It doesn’t matter where you are in the organization… if you can write your own name, you’re getting a business card. I can’t begin to tell you how many people make positive comments about our cards. Chances are, if you receive one, you’re going to keep it, remember it, and comment to yourself, Now why didn’t think of that?

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  • Bryce

    In this case, it seems to me that Bob Bly’s comments on business cards fall into the category of “I need to think of something different so that my idea will stand out from other commonly accepted opinions”, and while some of his ideas on the matter may have some validity to them, it all just seems pretty flaky to me.

    Maybe the reason that people never look at your business card and throw it away is because it stinks! In fact, now that I think about it, that was really the only reason he said you shouldn’t carry them or hand them out. If people don’t look at them, maybe you should change them so that people will want to. In addition, think about the situation where some highly professional, potential client hands you a card and then asks you for one, and you have to sheepishly admit that you company thinks that “spending any significant effort worrying or thinking about business cards … or strategizing their use … is an absolute waste of time,” so you don’t have one. Think of the impression that would leave!

    Also, as an employee, the fact that your employer feels it important enough to spring the few dollars it takes to get you business cards really does alot for your morale. It says, “Hey, I must be doing something important, ’cause they gave me something with my name on it.” While this sounds pretty corny, just think about it for a minute and you’ll realize there’s some truth to it. People like to feel important, and the company that can help their employees do that will do a better job of keeping them around.

  • Bryce

    In this case, it seems to me that Bob Bly’s comments on business cards fall into the category of “I need to think of something different so that my idea will stand out from other commonly accepted opinions”, and while some of his ideas on the matter may have some validity to them, it all just seems pretty flaky to me.

    Maybe the reason that people never look at your business card and throw it away is because it stinks! In fact, now that I think about it, that was really the only reason he said you shouldn’t carry them or hand them out. If people don’t look at them, maybe you should change them so that people will want to. In addition, think about the situation where some highly professional, potential client hands you a card and then asks you for one, and you have to sheepishly admit that you company thinks that “spending any significant effort worrying or thinking about business cards … or strategizing their use … is an absolute waste of time,” so you don’t have one. Think of the impression that would leave!

    Also, as an employee, the fact that your employer feels it important enough to spring the few dollars it takes to get you business cards really does alot for your morale. It says, “Hey, I must be doing something important, ’cause they gave me something with my name on it.” While this sounds pretty corny, just think about it for a minute and you’ll realize there’s some truth to it. People like to feel important, and the company that can help their employees do that will do a better job of keeping them around.

  • Sandi Bird

    As I think about the stacks of business cards in my office, kitchen, bedroom, car, etc., I have to laugh. Mr. Bly certainly does not speak for everyone. Although I will concede that when some people receive my business card they may “throw it away without a second glance”, I don’t agree that “most people” do. [1] I don’t give cards out to “just anyone”– I give them out to people who show a genuine interest in me or my businesses. [2] Many people read the card in front of me and ask questions about my services. So much for the “without a second glance” theory. [3] People call me back and/or pass my name and number on to others.

    I, myself, enjoy networking. And, as someone who networks, I am always eager to add a new card to my collection. I’m also happy to pass on someone else’s card when a friend asks, “Do you know anyone who sells insurance? …details cars? …sells Widgets?”…or whatever. That would be a pretty daunting task if I didn’t have that piece of paper that Mr. Bly thinks is a “waste of time.”

    I agree with Bryce’s post regarding employee moral. Everyone likes to feel that what they are doing is important. I can still remember the first time an employer gave all of us business cards with our names and titles on them. I was not in a position where I actually needed to have business cards, but it made me feel pretty good. Our boss even encouraged us to share them with our family and friends. It “validated” what we were doing. Like Bryce said, it made us feel like, “Hey, I must be doing something important, ’cause they gave me something with my name on it.â€?

    Thanks for the opportunity to post. And, by the way, I love the “Hello” format of those cards…might have to change mine…!

  • http://www.bradmccall.com/blog Brad McCall

    In every organization that I’ve been employed at, the business card was always a sense of “belonging” for the employee and I applaud your effort to make sure that every employee gets one. I also think it’s great that the design was personalized in a way like saying “hello” on a 3×2.5 piece of paper. When I first started as a freelance designer, I made new business cards for myself every month with a new design. This allowed me to give out business cards to not only new people, but frequent contents with the preface “do you have one of my most recent business cards?” Not only did it get my name out there multiple times, but also allowed me to hand out a tiny portfolio to each person I came in contact with. Thanks for the post!

  • http://www.bradmccall.com/blog Brad McCall

    In every organization that I’ve been employed at, the business card was always a sense of “belonging” for the employee and I applaud your effort to make sure that every employee gets one. I also think it’s great that the design was personalized in a way like saying “hello” on a 3×2.5 piece of paper. When I first started as a freelance designer, I made new business cards for myself every month with a new design. This allowed me to give out business cards to not only new people, but frequent contents with the preface “do you have one of my most recent business cards?” Not only did it get my name out there multiple times, but also allowed me to hand out a tiny portfolio to each person I came in contact with. Thanks for the post!

  • Sandi Bird

    As I think about the stacks of business cards in my office, kitchen, bedroom, car, etc., I have to laugh. Mr. Bly certainly does not speak for everyone. Although I will concede that when some people receive my business card they may “throw it away without a second glance”, I don't agree that “most people” do. [1] I don't give cards out to “just anyone”– I give them out to people who show a genuine interest in me or my businesses. [2] Many people read the card in front of me and ask questions about my services. So much for the “without a second glance” theory. [3] People call me back and/or pass my name and number on to others.

    I, myself, enjoy networking. And, as someone who networks, I am always eager to add a new card to my collection. I'm also happy to pass on someone else's card when a friend asks, “Do you know anyone who sells insurance? …details cars? …sells Widgets?”…or whatever. That would be a pretty daunting task if I didn't have that piece of paper that Mr. Bly thinks is a “waste of time.”

    I agree with Bryce's post regarding employee moral. Everyone likes to feel that what they are doing is important. I can still remember the first time an employer gave all of us business cards with our names and titles on them. I was not in a position where I actually needed to have business cards, but it made me feel pretty good. Our boss even encouraged us to share them with our family and friends. It “validated” what we were doing. Like Bryce said, it made us feel like, “Hey, I must be doing something important, ’cause they gave me something with my name on it.â€?

    Thanks for the opportunity to post. And, by the way, I love the “Hello” format of those cards…might have to change mine…!